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Client Forms

Everything you need for the return. Asked once, answered properly.

Send forms your clients can finish on their phone. They only see the questions that apply to them, upload documents as they go, and get reminded until they’re done. Every answer lands on the client’s record.

  • Forms are free and unlimited on every plan
  • No client login needed
  • Built by Lodgeit
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Harbour & Co Accountants

Section 4 of 7

Do you have a valid logbook covering a continuous 12-week period?

YesNo

Business-use percentage from your logbook

68%

Upload your logbook

Logbook-2026.pdf

Uploaded · 1.2 MB

BackNext section

Shown because of the answer

No logbook? They’d see cents per km instead.

Tax time shouldn't be a month of client ping-pong.

A checklist goes out as an attachment. Half the answers come back in the email body, receipts arrive in three batches, and someone spends the week matching them up.

Questions that don't apply

A one-size checklist asks a PAYG employee about trust distributions. Clients skim, skip and miss what matters.

Documents everywhere

Attachments across inboxes, photos in text messages, a shoebox at reception. Nothing is filed against the question it answers.

No idea who's finished

Which clients have started? Who’s stuck? The only way to know is to ring around.

Conditional logic

Your client only sees the questions that apply to them.

  • Show or hide whole sections, sub-sections or single questions
  • Trigger on a choice, a yes/no, an amount or a date
  • Combine rules with "and" / "or" for the tricky cases
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Questionnaire · Individual tax return FY2026

Work-related car deduction — rules

3 rules
IF

Valid 12-week logbook?isYes

THEN

showLogbook method

IF

Valid 12-week logbook?isNo

THEN

showCents per kilometre method

IF

Novated lease or salary sacrifice?isYes

THEN

showWhat you can and can’t claimand hideWhich method applies

From your email to done — in one sitting, or three

No attachments to fill in. Clients click through from an email that comes from you, and pick up where they left off.

  1. 01

    Opens from your email

    Sent from your own Microsoft 365 or Google address, in your words, with a due date.

  2. 02

    Answers at their pace

    On a phone, tablet or desktop. Answers save as they go, so they can stop and come back.

  3. 03

    Asks you, in context

    Unsure about a question? They ask it right there, and you’re notified — no separate email thread.

  4. 04

    Signs and submits

    A declaration and signature at the end, and you get an email the moment it’s submitted.

Ask for exactly what you need, in the shape you need it.

Build with sections and sub-sections, mark questions as required, and add guidance where clients usually get stuck.

File uploads

PDF, Word, Excel, CSV, zip and images — up to 10 per question

Data tables

Rows of assets, rental expenses or dependants, with typed columns

Digital signatures

Declarations signed on screen

Yes / No and toggles

With your own labels — the usual trigger for logic

Tick boxes and select one

Single or multiple choice

Numbers and amounts

With minimums and maximums

Dates and date ranges

Purchase dates, residency periods, income years

Addresses

Australian or international

Text, email and phone

Short answers, contact details or rich text

Instructions

Collapsible guidance like “The two methods at a glance”

Book a meeting

A Calendly booking right inside the form

Priced options

Choices and quantities can carry a cost

Stay on top of it

Know who's done, who's stuck, and who needs a nudge.

  • Due dates and late notifications, plus automatic reminders on the rhythm you set.
  • Live status for every form, across the practice or for one client or family group.
  • Answers on the client record, with every upload beside the question it answers.
  • A full audit trail of every send, client update and submission.
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Forms

2026 tax return — details we need

Sam Whitaker

Completed

Rental property form

Priya Raman · due 31 Oct

In progress

Year-end bookkeeping checklist

Whitaker Holdings Pty Ltd · due 15 Oct

Overdue · reminder sent

Build it once. Use it every year.

Practices use them for annual tax information, work-related expenses, rental properties, capital gains events, year-end bookkeeping and new client details.

Reusable templates

Start from a ready-made tax information request and make it yours. Send the same form to a whole client group.

Part of the workflow

Chain forms with proposals, onboarding and KYC in whatever order suits your practice, with each client’s progress tracked step by step.

Describe it, and your AI assistant builds it

Bring your own agent: connect Claude, ChatGPT or another assistant and describe the form you want — uploads and show/hide rules included. You review it before anything is sent.

Pricing

Forms are free and unlimited.

On every ClientRelay plan — including the free one. Send as many as you like, to as many clients as you like, with unlimited users.

Plans are priced by active engagements (proposals), not forms. See plan details

FAQ

Questions practices ask

Can’t find the answer? Contact support.

Do my clients need to create an account?
Can clients save and finish later?
Can I reuse last year's form?
Where do the answers and documents go?
Is there a limit on forms?

Send this year's tax forms before tax time sends you.

Import your Lodgeit clients, start from a template, and have your first form out today.

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