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Send forms your clients can finish on their phone. They only see the questions that apply to them, upload documents as they go, and get reminded until they’re done. Every answer lands on the client’s record.
Harbour & Co Accountants
Section 4 of 7Work-related car expenses
Do you have a valid logbook covering a continuous 12-week period?
Business-use percentage from your logbook
Upload your logbook
Logbook-2026.pdf
Uploaded · 1.2 MB
Shown because of the answer
No logbook? They’d see cents per km instead.
A checklist goes out as an attachment. Half the answers come back in the email body, receipts arrive in three batches, and someone spends the week matching them up.
A one-size checklist asks a PAYG employee about trust distributions. Clients skim, skip and miss what matters.
Attachments across inboxes, photos in text messages, a shoebox at reception. Nothing is filed against the question it answers.
Which clients have started? Who’s stuck? The only way to know is to ring around.
Conditional logic
Add simple rules — if this answer, show that section — and one form adapts to every client. It feels short to them, and it’s complete for you.
Questionnaire · Individual tax return FY2026
Work-related car deduction — rules
Valid 12-week logbook?isYes
showLogbook method
Valid 12-week logbook?isNo
showCents per kilometre method
Novated lease or salary sacrifice?isYes
showWhat you can and can’t claimand hideWhich method applies
No attachments to fill in. Clients click through from an email that comes from you, and pick up where they left off.
Sent from your own Microsoft 365 or Google address, in your words, with a due date.
On a phone, tablet or desktop. Answers save as they go, so they can stop and come back.
Unsure about a question? They ask it right there, and you’re notified — no separate email thread.
A declaration and signature at the end, and you get an email the moment it’s submitted.
Build with sections and sub-sections, mark questions as required, and add guidance where clients usually get stuck.
PDF, Word, Excel, CSV, zip and images — up to 10 per question
Rows of assets, rental expenses or dependants, with typed columns
Declarations signed on screen
With your own labels — the usual trigger for logic
Single or multiple choice
With minimums and maximums
Purchase dates, residency periods, income years
Australian or international
Short answers, contact details or rich text
Collapsible guidance like “The two methods at a glance”
A Calendly booking right inside the form
Choices and quantities can carry a cost
Stay on top of it
Forms
2026 tax return — details we need
Sam Whitaker
Rental property form
Priya Raman · due 31 Oct
Year-end bookkeeping checklist
Whitaker Holdings Pty Ltd · due 15 Oct
Practices use them for annual tax information, work-related expenses, rental properties, capital gains events, year-end bookkeeping and new client details.
Start from a ready-made tax information request and make it yours. Send the same form to a whole client group.
Chain forms with proposals, onboarding and KYC in whatever order suits your practice, with each client’s progress tracked step by step.
Bring your own agent: connect Claude, ChatGPT or another assistant and describe the form you want — uploads and show/hide rules included. You review it before anything is sent.
Pricing
On every ClientRelay plan — including the free one. Send as many as you like, to as many clients as you like, with unlimited users.
Up to 5 active engagements
Free
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$9.95
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$19.95
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$49.95
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$99.95
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No. Clients open the form straight from the email link — no account or password needed.
Yes. Answers are saved as they go and the form shows as in progress until they submit.
Yes. Save it as a template, or duplicate a sent form — the structure carries over and the answers start fresh.
Onto the client’s record in ClientRelay, alongside their proposals and invoices, where your team can review and download them.
No. Forms are free and unlimited on every plan.
Import your Lodgeit clients, start from a template, and have your first form out today.